277bit's Privacy Policy
Protecting your personal information at 277bit is our highest priority. This policy clearly describes how we collect, use, and safeguard your data.
Introduction and Scope
277bit ("we", "us", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect the personal information of visitors and registered members ("you", "user") of our website 277bit.cam.
By using this platform, you are considered to have consented to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services. This Policy applies together with our terms and conditions.
Information We Collect
277bit collects only the information that is necessary and relevant. Details are described below:
2.1 Information You Provide Directly
Information you voluntarily provide during registration or account management:
- Full name and date of birth
- Active email address
- Mobile number (for bKash / Nagad / Rocket verification)
- Password (stored in encrypted form — never kept as plain text)
- National ID or passport details for identity verification (KYC)
- Preferred payment method name and account details
2.2 Automatically Collected Information
Information that is automatically recorded while you use the platform:
- IP address and device type
- Browser and operating system information
- List of pages visited and time spent
- Login and logout times and dates
- Gameplay activity and betting history
- Deposit and withdrawal transaction records
2.3 Information Received from Third Parties
For fraud prevention, identity verification, and payment processing, we may also receive limited information from trusted partners. This information is used solely to ensure account security.
Purpose of Data Use
277bit uses the information collected from you for the following purposes:
3.1 Service Delivery and Account Management
- Creating, verifying, and keeping accounts active
- Processing deposit and withdrawal transactions
- Managing bonuses and promotional offers
- Providing VIP program and cashback benefits
- Ensuring customer support service
3.2 Security and Fraud Prevention
- Detecting suspicious logins and transactions
- Preventing the use of multiple accounts
- Blocking minors from opening accounts
- Monitoring behavioral patterns to ensure responsible gaming
3.3 Legal Compliance
Under applicable laws and regulations, we may be required to retain certain information and provide it to authorities. In such cases, we always operate within the legal framework.
3.4 Service Improvement
- Analyzing and improving the user experience
- Planning the launch of new games and services
- Identifying and resolving technical issues
Sharing Information with Third Parties
277bit never sells, rents, or shares your personal information with unauthorized parties for commercial purposes. However, limited information may be shared in the following circumstances:
4.1 Payment Processing Partners
Transaction information necessary to complete payments via bKash, Nagad, Rocket, and bank transfers is shared with the relevant financial institutions. This information is used solely to complete the specific payment.
4.2 Game Providers
A unique session ID may be shared with game developers including Pragmatic Play, JILI, PG Soft, and Spribe to facilitate gameplay. Your personally identifiable information is not shared with these companies.
4.3 Technology and Security Services
Minimum necessary information may be shared with trusted service providers who assist with platform operations, cybersecurity, cloud storage, and fraud detection. These companies are contractually bound to maintain confidentiality.
4.4 Legal Authorities
We are obligated to provide information to relevant authorities in accordance with court orders, investigations, or applicable legal requirements. In such circumstances, we will make every effort to notify you in advance, unless legally prohibited from doing so.
Cookies and Tracking Technology
277bit uses cookies and similar technologies to improve the website user experience and ensure the security of its services.
5.1 Essential Cookies
These cookies are essential for the core functionality of the platform — keeping login sessions active, verifying security tokens, and remembering language preferences are among their functions. Without these cookies, the platform will not work properly.
5.2 Functional Cookies
These cookies are used to remember your preferences and personalized settings, such as your preferred game category and display settings.
5.3 Analytics Cookies
We use analytics cookies to collect information on which pages of the website are visited most and which features are popular. This information is collected completely anonymously.
You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Data Security Measures
277bit uses industry-standard technology and practices to keep your personal information secure:
- SSL Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
- Password Hashing: Your password is never stored directly — strong cryptographic hashing algorithms are used.
- Two-Factor Authentication (2FA): A two-step login verification system to enhance account security.
- Secure Data Centers: Our servers are operated in data centers with the highest physical and digital security features.
- Regular Security Audits: A specialist team regularly tests and resolves vulnerabilities in our systems.
- Access Controls: Only authorized staff have access to specific data, and all access is logged.
Data Retention Period
277bit retains your information only for as long as it is needed to provide services or meet legal obligations:
- Active Account Data: Retained for as long as the account remains active.
- Transaction Records: Retained for a specified period as required by law.
- KYC Documents: Securely retained for the necessary period after identity verification is complete.
- Closed Accounts: Even after an account is closed, certain information may be required to be retained for legal and regulatory reasons.
Once the required retention period has passed, we securely delete or anonymize data so that it is no longer linked to any specific individual.
Your Rights
As a user of 277bit, you have the following rights over your personal information:
8.1 Right to Access
You have the right to know what information we hold about you. Upon request, we will provide details of the information stored about you.
8.2 Right to Rectification
If any of your information is incorrect or incomplete, you have the right to request a correction. Many details can be updated directly from your account settings.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained for a specified period for legal or regulatory reasons.
8.4 Right to Object to Processing
In specific circumstances, you have the right to object to the processing of your information.
8.5 Right to Data Portability
You may request to receive your information in a structured, machine-readable format.
To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.
Protection of Minors
277bit strictly prohibits any person under the age of 21 from opening an account. This platform is for those aged 21 and above only.
We verify age at registration and confirm it through identity documents during the KYC process. If we determine that a minor has created an account, that account will be closed immediately and all collected information will be deleted appropriately.
Policy Changes
277bit may update this Privacy Policy from time to time. In the event of changes:
- The "Last Updated" date at the top of the page will be changed.
- For significant changes, registered users will be notified by email or through a notice on the platform.
- Continuing to use the platform after any changes will be considered as your acceptance of the updated policy.
We recommend that you visit this page regularly to stay informed about the latest policy.
Contact
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. Our support team is available 24/7 to respond in Bengali.
- 24/7 Live Chat — Direct support in Bengali
- Email: [email protected]
To submit a specific data protection request (such as data deletion or correction), send us a message with the subject "Privacy Request" at the email above. We will respond as quickly as possible.
Have more questions? We are ready to help
Our 24/7 support team is always ready to answer any questions about the privacy policy or your account information.